If the link to download the ebooks in the email takes you to a page that says "File not found", please read further.
You will also find the download link(s) to your ebook(s) on your “Order” page.
To get to your order page, check your email for an order email from us at firstname.lastname@example.org with the following subject line: Order #XXXX confirmed (replace XXXX with your order ID).
In that email click on the orange "View your order" button.
On that page you will find the download links to your ebook(s)
If you are still having trouble downloading your ebook(s), contact us here.