Are these online or offline courses? Can I watch on any device?
They are pre-recorded video tutorials that can only be watched online with any of your devices for an unlimited number of times whenever you want. You can e...
Wed, 18 Nov, 2020 at 12:49 PM
How long do I have access to the courses?
This depends on the option you choose: 1. If you purchase a single course, you have lifetime access to that ONE course.  OR 2. If you purchase t...
Wed, 18 Nov, 2020 at 12:07 PM
Can I download a course?
You can download most of the course resources (exercise sheets, assignments, PSD files etc) from the site, but you cannot download the video lessons to your...
Tue, 15 Sep, 2020 at 12:22 PM
Are the courses aimed at digital or traditional art?
Many lessons in our courses work for both digital and traditional art. However, there are a few tutorials where a digital drawing software will come in hand...
Tue, 23 Jun, 2020 at 10:14 PM
What happens if I’m not satisfied with the courses?
If for any reason at all you are unhappy with our courses or feel it isn’t helping you improve your drawing skills— write to us by filling out the form here...
Wed, 12 Aug, 2020 at 8:58 AM
Which courses/classes does the Masterclass include?
The Illustrator’s Masterclass membership gives access to all courses on 21 Draw and also new ones as they are released.  You can see an overview of all ...
Thu, 3 Dec, 2020 at 12:42 PM
Is it just better for me to find drawing tips and exercises online, and then just practice, practice, practice—instead of purchasing this Masterclass?
You could go online, find some tips and practice these. We’re not saying that this won’t help you improve. But tips and exercises can only take you so far. ...
Tue, 17 Nov, 2020 at 1:45 PM
Would I find the same information online for free?
You could go online and look for some videos or web articles. We’re not saying that this won’t help you improve.  But by having a mentors like Warren Lo...
Wed, 18 Nov, 2020 at 12:58 PM
What if I'm unhappy with the courses/Masterclass, do you provide any guarantee?
Yes, we do! We have a 30-Day Money Back Guarantee. Within 30 days of your purchase you can request a complete refund by filling out this form. 
Tue, 17 Nov, 2020 at 1:48 PM
Lesson freezes, buffers for too long or is slow loading. What do I do?
Sometimes, a course video lesson may seem to take longer than normal to load (read below the reason why that may be the case). Here's some tips to ...
Sat, 19 Sep, 2020 at 9:28 PM