21 Draw Help Center

We offer a 30-day money-back guarantee only for our digital products. You can request a full refund up to 30 days after purchasing a digital book (ebook), a...

You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us. ...

You can easily cancel your membership renewal in your account, from your Billing page.  Click on Change Plan   Click on the grey button Cancel Membership...

If you are experiencing this issue i.e. you have paid with the higher amount than in checkout, fill out the form here and we will help you get the differenc...

We understand that a declined card is an awkward situation. Unfortunately, most decline reasons we get with our payment providers are generic, so it’s not a...

The reason the currency conversion for your local currency does not match with the exchange rate is that there is also a 1.5% currency conversion fee factor...

Of course! At 21 Draw, our e-commerce solutions use 128-bit SSL security encryption during your payment process in order to protect your data. Thanks to...

Like in the case of magazines or services like Spotify or Netflix, "subscription" means that at the end of this yearly period, it will automatical...